Shipping

Click it, bag it and Bob’s your Uncle!
We aim to get your new shoes in your hot little hands as quick as we can. Wanna know how? Read on!
  • Bob offers free Express Shipping Australia-wide for orders over $149. Some sales or promotions may alter or remove our free Shipping offer.
    • For orders less than $149, we charge a flat fee of $15 for the same Express service, no matter where you are in Australia.
      • We ship exclusively with Startrack, Australia’s premier express delivery service.
        • Startrack offers a 2 business day delivery time-frame Australia-wide. If you live in a remote area it may take a little longer.
          • All orders are shipped from our warehouse in Fremantle, WA.
            • We ship orders Monday through Friday, excluding public holidays.
              • Please allow up to an additional 2 business days for us to process your order, especially during busy periods.
                • As soon as your order is shipped, we’ll send you an email with a link to track your shipment’s progress.
                  • Unfortunately, Bob is not able to offer shipping to PO Boxes.
                    • Startrack needs someone to be present for delivery - or a safe location to leave your package. If you are concerned about security, you may want to have your shoes delivered to your workplace, your neighbor or your Mother-in-law.
                      • ***NEW*** Bob is now offering a free In-Store Pickup option for customers who live in the Perth Metro area and want to swing on by and visit our Freo store. It's as simple as selecting the Freo Store Pickup option on your way to the checkout.

                      Still not sure?
                      Bob is standing by to help - click here!